Question 1

Do you have a minimum order size?

Accepted Answer

No. We're happy to take orders of all sizes, big or small.

Question 2

What is the biggest order you can fulfil?

Accepted Answer

We can fit 456 pallets on our semi. Any larger order will need to be completed in multiple truckloads.

Question 3

Can I pick up my order from your premises?

Accepted Answer

Yes. Let us know when you place your order, and we'll be happy for you to collect your pallets.

Question 4

Where do you deliver?

Accepted Answer

We deliver throughout Melbourne and Victoria. We can usually deliver your order within four to five business days.

Question 5

Can you brand or stencil our pallets?

Accepted Answer

Yes. We can have a stencil designed to your specifications and stencil your branding design on your required pallets.

Question 6

Do you supply used pallets?

Accepted Answer

Yes. We're proud to specialise in producing pallets that are remanufactured from secondhand material. They're just as strong and durable as new pallets, but they're better for the environment.

Question 7

What makes Plain Pallets different?

Accepted Answer

Not only do we specialise in used pallets, but we are also committed to providing the best customer service you'll find in the industry. We also have full public liability insurance and guarantee the quality of all our pallets.

Question 8

Do you stock plastic pallets?

Accepted Answer

Yes. We stock plastic pallets in a variety of sizes, including export sizes.

Question 9

What export pallets should I use?

Accepted Answer

This depends on where your products are heading and whether you want wooden or plastic export pallets. Wooden export pallets also need to be treated to meet ISPM 15 standards.

Question 10

How much are second-hand pallets worth?

Accepted Answer

Used and second-hand pallets generally sell for anywhere up to $10, depending on the pallet type, size and condition.

Question 11

Do you have advice on how to dispose of wood pallets?

Accepted Answer

The most crucial factor is the condition of the pallets. If they aren't viable for timber pallet recycling, take them to a local waste processing facility. If they are durable and just missing boards, call our team to take them off your hands.

Frequently Asked Questions