Frequently Asked Questions
Common questions about our pallets and services.
Here are some of the most common questions that our customers have about us and our pallets. If your question isn't listed here, get in touch with us and we'll be happy to help.
Common questions about pallets
Do you have a minimum order size?
No. We’re happy to take orders of all size, big or small.
What is the biggest order you can fulfil?
We can fit 456 pallets on our semi. Any larger order will need to be completed in multiple truckloads.
Can I pick up my order from your premises?
Yes. Let us know when you place your order and we’ll be happy for you to collect your pallets.
Where do you deliver?
We deliver throughout Melbourne and Victoria. We can usually deliver your order within four to five business days. Find out more here.
Can you brand or stencil our pallets?
Yes. We can have a stencil designed to your specifications and stencil your branding design on your required pallets.
Do you supply used pallets?
Yes. We’re proud to specialise in producing pallets that are remanufactured from second hand material. They’re just as strong and durable as new pallets, but they’re better for the environment.
What makes Plain Pallets different?
Not only do we specialise in used pallets, but we are committed to providing the best customer service you’ll find in the industry.
We also have full public liability insurance and guarantee the quality of all our pallets, so there's no risk in using our secondhand pallets.
Do you stock plastic pallets?
Yes. We stock plastic pallets in a variety of sizes, including export sizes. Find out more about the benefits of plastic pallets here.
What export pallets should I use?
This depends on where your products are heading and whether you want wooden or plastic export pallets.
Wooden export pallets also need to be treated to meet ISPM 15 standards. This will ensure your pallets do not get held up in custom in the destination country.
View our export pallets page for more information.